NOTICE:
As of the Fall 2024 semester, a new fine/fee policy will be in place for any and all equipment that becomes lost or damaged. The breakdown of the fines/fees of each item can be found here:
*Replacement cost fees for equipment device and accessories is listed below:
Equipment Devices
- Dell Laptop/Chromebook replacement fee - $175
- Wi-Fi Hotspot replacement fee - $150
- Headphone replacement fee - $25
Equipment Accessories
- Dell Laptop Charger replacement fee - $35
- Chromebook Charger replacement fee - $15
- Wi-Fi Mobile Hotspot charger - $10
- Laptop bag (if received one) - $15
If you would like to view the updated Equipment Lending Policy, click on this hyperlink!. Please contact us if you have any questions!
About Us
Having trouble submitting an assignment in Canvas or connecting to your class via Zoom? Need to check out a laptop to complete an online course? The Moorpark College Online Student Support Desk is your destination for navigating the complexities of the online learning environment.
Check out all Online Learning programs
Are you a first time online student or need a refresher on how to succeed in an online class? Enroll in our free 90 minute Online Education Orientation Course to learn how to participate in an online class.
Contacting Us
To get started, select one of the options below:
Technical Requirements
The Moorpark College Online Student Support Desk uses Cranium Cafe for virtual drop-ins. For the best user experience, you may wish to test your network speed and ensure you have the following:
- Webcam
- Headset with attached microphone
- Supported Web Browsers:
- Google Chrome: Google Play Store, Apple App Store, and Desktop PCs and Macs
- Mozilla Firefox: Desktop PCs and Macs (Smartphones and Tablets not recommended)